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PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
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PrivatBank Branch - St Onore de Balzaka, 16/36 (Troeshchyna)

8,6/10 Great3 reviews · 79% recommend editors 8,7 · reviews 8,6 · votes 8,3
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Best time to visit

model estimate

12:00: Usually as busy as it gets

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Тип учреждения
    not specified
  • Услуги
    not specified
  • Касс и окон
    not specified
  • Условия
    not specified
  • Онлайн-банк / заявка
    not specified
All details Collapse +2

MESTA rating

Score8,6/10Great=
Recommend79%278 votes
Trust75/100All details filled in and verified

Made up of: reviews 8,6 (3 reviews) · votes 8,3 (278 votes) · editors 8,7

The review score is based on only 3 reviews, so it carries little weight for now. Most of it comes from 278 votes.

Review criteria

Queue8,7
Courtesy8,0
Terms8,7
Accessibility8,7

Ranking positions

№154Banks of 942better than 83%№2 019Kyyiv of 14 836better than 86%

Help complete this page

3 of 7 filled in
Тип учреждения Clarify what kind of place this is
Услуги What you can do or get here
Онлайн-банк / заявка Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives — half of all users of banking services in Ukraine, from private individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the number of Privat24 digital banking clients is now 13.5 million.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 was UAH 24.3 billion. This was 61.2% of the profit of all Ukrainian banks for the year. Overall, after nationalisation, the bank paid UAH 55.4 billion in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for clients. We offer more than 176 digital services and remote banking. PrivatBank clients find it convenient to use payment cards; however, during the COVID-19 pandemic, we enabled fully contactless banking with virtual cards that can be issued instantly through the Privat24 app on a smartphone.

Getting there

ul. Onore de Balzaka, 16/36, Kyev, Ukrayna Kyyiv · Desnianskyi District Get directions

Your vote

anonymous · one vote per device

What's your impression of this place?

Reactions don’t affect the rating — they show the mood. Votes: 278

How long did you wait in line?

Be the first to vote — from 10 votes we'll show what guests say.

From arrival until you were served.

Visitor reviews

3 reviews

Average score by category

  • Queue 8.7
  • Courtesy 8.0
  • Terms 8.7
  • Accessibility 8.7

Category radar

Queue 8.7Courtesy 8.0Terms 8.7Accessibility 8.7

Reviews by month

Last 12 months · 3 reviews · 0.3/month average
0 2 4OctNovDecJanFebMarAprMayJunJulAugSep
Pros (6 unique)
  • Зручний графік 2 · 67%
  • Працює банкомат 2 · 67%
  • Швидке обслуговування 2 · 67%
  • Без черги 1 · 33%
  • Ввічливі консультанти 1 · 33%
Cons (1 unique)
  • Порожній банкомат 1 · 33%
67% positive · 2
33% neutral · 1
0% negative · 0
0% with a reply · 0

Visitor reviews

Write a review
67% positive
33% neutral
0% negative
0% with a reply
А
Андрій Ш. Guest · not verified
14 reviews 180 helpful 1 yr
7.0 Neutral
vs venue average 8.5 -1.5 below
Queue 7.0
Courtesy 7.0
Terms 8.0
Accessibility 6.0

Були вдруге, і вдруге те саме відчуття. Черга є, електронна працює через раз. Було людно, і це зіпсувало частину враження. Сподіваюсь, підтягнуться.

What service you used: Обмін валют
Pros (1) Швидке обслуговування
Cons (1) Порожній банкомат
This monthKid-friendlyJust dropped in
Н
Настя Р. Guest · not verified
2 reviews 33 helpful 7 mo
9.8 Positive
vs venue average 8.5 +1.3 above
Queue 10.0
Courtesy 9.0
Terms 10.0
Accessibility 10.0

Ходимо сюди регулярно, і рівень тримають. Ніяких зайвих кроків і паперів, усе по ділу. Персонал ввічливий і відповідає по суті, без «це не до нас». Переказ — усе пройшло без затримок і зайвих питань. Повернемось.

What service you used: Депозит Переказ Кредит
Pros (4) Ввічливі консультанти Вигідний курс Зручний графік Працює банкомат
This monthFor workJust dropped in
Б
Богдана Т. Guest · not verified
3 reviews 44 helpful 7 mo
8.8 Positive
vs venue average 8.5 +0.3 above
Queue 9.0
Courtesy 8.0
Terms 8.0
Accessibility 10.0

Заходили в феврале, впечатления хорошие. С парковкой проблем не было. Очередь двигалась быстро, хотя людей хватало. Оценку ставлю высокую.

What service you used: Переказ Консультація Оплата комуналки
Pros (4) Без черги Працює банкомат Зручний графік Швидке обслуговування
Over six months agoAloneJust dropped in
Can you pay by card here? One question keeps this page accurate.
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Questions about this place: 9 short items, about 1 min. Only our editors see the answers, not the venue.

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PrivatBank Branch - St Onore de Balzaka, 16/36 (Troeshchyna)
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PrivatBank Branch - St Onore de Balzaka, 16/36 (Troeshchyna)

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