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PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
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PrivatBank Branch - St Leontovycha, 1

8,2/10 Great2 reviews · 78% recommend editors 8,7 · reviews 7,8 · votes 8,2
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Тип учреждения
    not specified
  • Услуги
    not specified
  • Касс и окон
    not specified
  • Условия
    not specified
  • Онлайн-банк / заявка
    not specified
All details Collapse +2

MESTA rating

Score8,2/10Great+0,5
Recommend78%279 votes
Trust80/100All details filled in and verified

Made up of: reviews 7,8 (2 reviews) · votes 8,2 (279 votes) · editors 8,7

The review score is based on only 2 reviews, so it carries little weight for now. Most of it comes from 279 votes.

Review criteria

Queue7,5
Courtesy8,0
Terms7,0
Accessibility8,5

Ranking positions

№375Banks of 942better than 60%№4 878Kyyiv of 14 836better than 67%№62Zoloti Vorota of 214better than 71%

Help complete this page

3 of 7 filled in
Тип учреждения Clarify what kind of place this is
Услуги What you can do or get here
Онлайн-банк / заявка Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives – half of all banking service users in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the number of Privat24 digital banking customers currently stands at 13.5 million.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 amounted to UAH 24.3 billion. This was 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalisation, the bank paid UAH 55.4 billion in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for customers. We offer more than 176 digital services and remote banking. PrivatBank customers find payment cards convenient to use; however, during the COVID-19 pandemic, we ensured fully contactless banking through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Getting there

ul. Leontovycha, 1, Kyev, Ukrayna Kyyiv · Shevchenkivskyi District Get directions
  1. Zoloti Vorota metro station
  2. ≈4 min walk walk from the metro
  3. ul. Leontovycha, 1, Kyev, Ukrayna Kyyiv · Shevchenkivskyi District

Your vote

anonymous · one vote per device

What's your impression of this place?

Reactions don’t affect the rating — they show the mood. Votes: 279

How long did you wait in line?

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From arrival until you were served.

Visitor reviews

2 reviews

Average score by category

  • Queue 7.5
  • Courtesy 8.0
  • Terms 7.0
  • Accessibility 8.5

Category radar

Queue 7.5Courtesy 8.0Terms 7.0Accessibility 8.5

Reviews by month

Last 12 months · 2 reviews · 0.2/month average
0 2 4OctNovDecJanFebMarAprMayJunJulAugSep
Pros (5 unique)
  • Без черги 1 · 50%
  • Вигідний курс 1 · 50%
  • Зручний графік 1 · 50%
  • Працює банкомат 1 · 50%
  • Швидке обслуговування 1 · 50%
Cons (2 unique)
  • Грубий персонал 1 · 50%
  • Порожній банкомат 1 · 50%
50% positive · 1
50% neutral · 1
0% negative · 0
100% with a reply · 2

Visitor reviews

Write a review
50% positive
50% neutral
0% negative
100% with a reply
В
Віталій Д. Guest · not verified
5 reviews 87 helpful 5 mo
6.8 Neutral
vs venue average 7.8 -1.0 below
Queue 6.0
Courtesy 7.0
Terms 6.0
Accessibility 8.0

Були вдруге, і вдруге те саме відчуття. Ціни трохи вищі за очікувані. Чистота середня: основне прибирають, дрібниці лишаються. Все зробили, просто без ентузіазму. Раз сходити можна.

What service you used: Консультація Перевипуск картки
Pros (2) Вигідний курс Зручний графік
Cons (2) Порожній банкомат Грубий персонал
2–6 months agoAs a coupleJust dropped in
P PrivatBank Branch - St Leontovycha, 1 team Official 15 July 2026

Дякуємо за відгук! Передали ваші слова команді — приємно, що все сподобалось.

О
Ольга Б. Guest · not verified
5 reviews 99 helpful 7 mo
8.8 Positive
vs venue average 7.8 +1.0 above
Queue 9.0
Courtesy 9.0
Terms 8.0
Accessibility 9.0

навесні нарешті дійшли — і не пошкодували. Все підписано й зрозуміло, орієнтуватися легко. Черга рухалася швидко, попри те що людей вистачало. Оцінку ставлю високу заслужено.

What service you used: Перевипуск картки Переказ
Pros (3) Без черги Швидке обслуговування Працює банкомат
2–6 months agoFor workJust dropped in
P PrivatBank Branch - St Leontovycha, 1 team Official 10 March 2026

Дякуємо за оцінку. Над моментами, які ви відзначили, вже працюємо.

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