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3 viewing now Updated 2 months ago
PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
Finance

PrivatBank Branch - St Yvana Mazepy, 14

8,4/10 Great2 reviews · 81% recommend editors 8,7 · reviews 8,1 · votes 8,5
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Office type
    not specified
  • Services
    not specified
  • Tills and windows
    not specified
  • Terms
    not specified
  • Online banking / application
    not specified
All details Collapse +4

MESTA rating

Score8,4/10Great=
Recommend81%466 votes
Trust75/100All details filled in and verified

Made up of: reviews 8,1 (2 reviews) · votes 8,5 (466 votes) · editors 8,7

The review score is based on only 2 reviews, so it carries little weight for now. Most of it comes from 466 votes.

Review criteria

Queue9,0
Courtesy8,0
Terms8,0
Accessibility8,0

Ranking positions

№165Banks of 4 145top 4%№1 749Kyiv (Kyiv) of 30 289top 6%№6Arsenalna of 31better than 83%

Help complete this page

3 of 7 filled in
Office type Clarify what kind of place this is
Services What you can do or get here
Online banking / application Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives – half of all banking service users in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the number of Privat24 digital banking customers currently stands at 13.5 million.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 amounted to UAH 24.3 billion. This was 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalisation, the bank paid UAH 55.4 billion in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for customers. We offer more than 176 digital services and remote banking. PrivatBank customers find payment cards convenient to use; however, during the COVID-19 pandemic, we ensured fully contactless banking through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Your vote

anonymous · one vote per device

How was the branch?

Reactions don’t affect the rating — they show the mood. Votes: 466

How long did you wait in line?

People usually wait 15–30 min, visitors say. 111 votes.

From arrival until you were served.

Visitor reviews

2 reviews

Average score by category

  • Queue 9.0
  • Courtesy 8.0
  • Terms 8.0
  • Accessibility 8.0

Category radar

Queue 9.0Courtesy 8.0Terms 8.0Accessibility 8.0

Reviews by month

Last 12 months · 2 reviews · 0.2/month average
0 2 4DecJanFebMarAprMayJunJulAugSepOctNov
Pros (4 unique)
  • Ввічливі консультанти 1 · 50%
  • Зручний графік 1 · 50%
  • Працює банкомат 1 · 50%
  • Швидке обслуговування 1 · 50%
Cons (1 unique)
  • Невигідний курс 1 · 50%
50% positive · 1
50% neutral · 1
0% negative · 0
0% with a reply · 0

Visitor reviews

Write a review
50% positive
50% neutral
0% negative
0% with a reply
Х
Христина Гриценко
1 reviews 18 helpful 5 mo
6.8 Neutral
Guest · not verified
vs venue average 8.3 -1.5 below
Queue 8.0
Courtesy 6.0
Terms 6.0
Accessibility 7.0

Враження змішані: є що похвалити і є що виправити. Довелося почекати довше, ніж хотілося б. Графік на сайті й реальний трохи різняться. Було людно, і це зіпсувало частину враження. Сподіваюсь, підтягнуться.

What service you used: Відкриття картки Депозит Консультація
Pros (1) Ввічливі консультанти
Cons (1) Невигідний курс
2–6 months agoFor workJust dropped in
Р
Роман Романюк
1 reviews 12 helpful 8 mo
9.8 Positive
Guest · not verified
vs venue average 8.3 +1.5 above
Queue 10.0
Courtesy 10.0
Terms 10.0
Accessibility 9.0

Заходили у лютому, враження хороші. Черга рухалася швидко, попри те що людей вистачало. Зручний графік: встигли після роботи. Наступного разу підемо сюди ж.

What service you used: Кредит Обмін валют
Pros (3) Зручний графік Швидке обслуговування Працює банкомат
Over six months agoWith friendsJust dropped in
Can you pay by card here? One question keeps this page accurate.
Know this place? Help us check the details

Питання саме про branch. Відповіді бачить редакція, а не заклад. 9 коротких пунктів, приблизно 1 хв.

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PrivatBank Branch - St Yvana Mazepy, 14
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PrivatBank Branch - St Yvana Mazepy, 14

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