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PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
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PrivatBank Branch - St Yvana Mazepy, 14

8,5/10 Great2 reviews · 83% recommend editors 8,7 · reviews 8,1 · votes 8,7
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
    +380737161131
  • Тип учреждения
    not specified
  • Услуги
    not specified
  • Касс и окон
    not specified
  • Условия
    not specified
  • Онлайн-банк / заявка
    not specified
All details Collapse +3
  • Opening hours
    today 09:00 – 18:00
  • Type
    BanksFinance
  • Good for
    wheelchair accessible

MESTA rating

Score8,5/10Great+0,5
Recommend83%253 votes
Trust75/100All details filled in and verified

Made up of: reviews 8,1 (2 reviews) · votes 8,7 (253 votes) · editors 8,7

The review score is based on only 2 reviews, so it carries little weight for now. Most of it comes from 253 votes.

Review criteria

Queue9,0
Courtesy8,0
Terms8,0
Accessibility8,0

Ranking positions

№199Banks of 942better than 78%№2 627Kyyiv of 14 836better than 82%№6Arsenalna of 31better than 83%

Help complete this page

3 of 7 filled in
Тип учреждения Clarify what kind of place this is
Услуги What you can do or get here
Онлайн-банк / заявка Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives – half of all banking service users in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the number of Privat24 digital banking customers currently stands at 13.5 million.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 amounted to UAH 24.3 billion. This was 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalisation, the bank paid UAH 55.4 billion in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for customers. We offer more than 176 digital services and remote banking. PrivatBank customers find payment cards convenient to use; however, during the COVID-19 pandemic, we ensured fully contactless banking through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Getting there

Ivan Mazepa St, 14, Kyiv Kyyiv · Pecherskyi District Get directions
  1. Arsenalna metro station
  2. ≈6 min walk walk from the metro
  3. Ivan Mazepa St, 14, Kyiv Kyyiv · Pecherskyi District

Your vote

anonymous · one vote per device

What's your impression of this place?

Reactions don’t affect the rating — they show the mood. Votes: 253

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From arrival until you were served.

Visitor reviews

2 reviews

Average score by category

  • Queue 9.0
  • Courtesy 8.0
  • Terms 8.0
  • Accessibility 8.0

Category radar

Queue 9.0Courtesy 8.0Terms 8.0Accessibility 8.0

Reviews by month

Last 12 months · 2 reviews · 0.2/month average
0 2 4OctNovDecJanFebMarAprMayJunJulAugSep
Pros (4 unique)
  • Ввічливі консультанти 1 · 50%
  • Зручний графік 1 · 50%
  • Працює банкомат 1 · 50%
  • Швидке обслуговування 1 · 50%
Cons (1 unique)
  • Невигідний курс 1 · 50%
50% positive · 1
50% neutral · 1
0% negative · 0
0% with a reply · 0

Visitor reviews

Write a review
50% positive
50% neutral
0% negative
0% with a reply
Х
Христина Гриценко Guest · not verified
1 reviews 18 helpful 3 mo
6.8 Neutral
vs venue average 8.3 -1.5 below
Queue 8.0
Courtesy 6.0
Terms 6.0
Accessibility 7.0

Враження змішані: є що похвалити і є що виправити. Довелося почекати довше, ніж хотілося б. Графік на сайті й реальний трохи різняться. Було людно, і це зіпсувало частину враження. Сподіваюсь, підтягнуться.

What service you used: Відкриття картки Депозит Консультація
Pros (1) Ввічливі консультанти
Cons (1) Невигідний курс
2–6 months agoFor workJust dropped in
Р
Роман Романюк Guest · not verified
1 reviews 12 helpful 6 mo
9.8 Positive
vs venue average 8.3 +1.5 above
Queue 10.0
Courtesy 10.0
Terms 10.0
Accessibility 9.0

Заходили у лютому, враження хороші. Черга рухалася швидко, попри те що людей вистачало. Зручний графік: встигли після роботи. Наступного разу підемо сюди ж.

What service you used: Кредит Обмін валют
Pros (3) Зручний графік Швидке обслуговування Працює банкомат
Over six months agoWith friendsJust dropped in
Can you pay by card here? One question keeps this page accurate.
Know this place? Help us check the details

Questions about this place: 9 short items, about 1 min. Only our editors see the answers, not the venue.

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PrivatBank Branch - St Yvana Mazepy, 14
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