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3 viewing now Updated 2 months ago
PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
Finance

PrivatBank Branch - St Ynstytutskaya, 17/5

8,8/10 Great3 reviews · 84% recommend editors 8,7 · reviews 8,9 · votes 8,7
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Best time to visit

model estimate

Closed this day

People typically spend 15–40 min

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Office type
    not specified
  • Services
    not specified
  • Tills and windows
    not specified
  • Terms
    not specified
  • Online banking / application
    not specified
All details Collapse +2

MESTA rating

Score8,8/10Great=
Recommend84%398 votes
Trust75/100All details filled in and verified

Made up of: reviews 8,9 (3 reviews) · votes 8,7 (398 votes) · editors 8,7

The review score is based on only 3 reviews, so it carries little weight for now. Most of it comes from 398 votes.

Review criteria

Queue8,7
Courtesy9,3
Terms8,3
Accessibility9,3

Ranking positions

№18Banks of 4 145top 1%№138Kyiv (Kyiv) of 30 289top 1%№1Arsenalna of 31first place

Help complete this page

3 of 7 filled in
Office type Clarify what kind of place this is
Services What you can do or get here
Online banking / application Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives — half of all banking service users in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the digital bank Privat24 currently has 13.5 million clients.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 was UAH 24.3 billion. This was 61.2% of the profit of all Ukrainian banks for the year. Overall, after nationalization, the bank paid UAH 55.4 billion in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking services convenient and safe for clients. We offer more than 176 digital services and remote banking. PrivatBank clients find it convenient to use payment cards; however, during the COVID-19 pandemic, we enabled fully contactless banking through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Getting there

Instytutska Street, 17/5, Kyev, Ukrayna Kyiv (Kyiv) · Pecherskyi District Get directions
  1. Arsenalna metro station
  2. ≈9 min walk walk from the metro
  3. Instytutska Street, 17/5, Kyev, Ukrayna Kyiv (Kyiv) · Pecherskyi District

Your vote

anonymous · one vote per device

How was the branch?

Reactions don’t affect the rating — they show the mood. Votes: 398

How long did you wait in line?

People usually wait 15–30 min, visitors say. 105 votes.

From arrival until you were served.

Visitor reviews

3 reviews

Average score by category

  • Queue 8.7
  • Courtesy 9.3
  • Terms 8.3
  • Accessibility 9.3

Category radar

Queue 8.7Courtesy 9.3Terms 8.3Accessibility 9.3

Reviews by month

Last 12 months · 3 reviews · 0.3/month average
0 2 4DecJanFebMarAprMayJunJulAugSepOctNov
Pros (4 unique)
  • Зручний графік 3 · 100%
  • Без черги 2 · 67%
  • Працює банкомат 2 · 67%
  • Швидке обслуговування 1 · 33%
Cons (0 unique)

Nobody has tagged this yet.

100% positive · 3
0% neutral · 0
0% negative · 0
0% with a reply · 0

Visitor reviews

Write a review
100% positive
0% neutral
0% negative
0% with a reply
В
Валентина М.
1 reviews 14 helpful 3 mo
9.2 Positive
Guest · not verified
vs venue average 8.9 +0.3 above
Queue 10.0
Courtesy 10.0
Terms 8.0
Accessibility 9.0

Ходимо сюди регулярно, і рівень тримають. Все підписано й зрозуміло, орієнтуватися легко. Черга рухалася швидко, попри те що людей вистачало. Наступного разу підемо сюди ж.

What service you used: Консультація Депозит
Pros (2) Зручний графік Без черги
2–6 months agoAloneJust dropped in
Л
Леся Г.
1 reviews 19 helpful 5 mo
8.2 Positive
Guest · not verified
vs venue average 8.9 -0.7 below
Queue 8.0
Courtesy 8.0
Terms 8.0
Accessibility 9.0

Заходили у травні, враження хороші. Ціни адекватні для такого рівня. Персонал ввічливий і відповідає по суті, без «це не до нас». За свої гроші — чудово.

What service you used: Консультація Депозит
Pros (4) Зручний графік Швидке обслуговування Працює банкомат Без черги
2–6 months agoWith friendsJust dropped in
У
Уляна М.
1 reviews 24 helpful 9 mo
9.2 Positive
Verified author Guest · not verified
vs venue average 8.9 +0.3 above
Queue 8.0
Courtesy 10.0
Terms 9.0
Accessibility 10.0

Выбирали среди соседних вариантов, здесь лучше. Обмін валют — то, ради чего сюда стоит идти. Друзьям посоветовал.

What service you used: Відкриття картки Переказ
Pros (2) Зручний графік Працює банкомат
Over six months agoAs a coupleJust dropped in
Can you pay by card here? One question keeps this page accurate.
Know this place? Help us check the details

Питання саме про branch. Відповіді бачить редакція, а не заклад. 9 коротких пунктів, приблизно 1 хв.

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PrivatBank Branch - St Ynstytutskaya, 17/5
  • Facade and entrance — so the place is easy to spot
  • Hall, counter, service windows, menu or price list
  • Close-ups of people, licence plates, documents
  • Ads, watermarks, photos from other sites

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PrivatBank Branch - St Ynstytutskaya, 17/5

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