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PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
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PrivatBank Branch - St Antonovycha, 164

8,4/10 Great3 reviews · 76% recommend editors 8,7 · reviews 8,2 · votes 8,1
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Тип учреждения
    not specified
  • Услуги
    not specified
  • Касс и окон
    not specified
  • Условия
    not specified
  • Онлайн-банк / заявка
    not specified
All details Collapse +2

MESTA rating

Score8,4/10Great+0,2
Recommend76%206 votes
Trust75/100All details filled in and verified

Made up of: reviews 8,2 (3 reviews) · votes 8,1 (206 votes) · editors 8,7

The review score is based on only 3 reviews, so it carries little weight for now. Most of it comes from 206 votes.

Review criteria

Queue8,7
Courtesy8,3
Terms7,7
Accessibility8,0

Ranking positions

№256Banks of 942better than 72%№3 291Kyyiv of 14 836better than 77%№8Lybidska of 12better than 36%

Help complete this page

3 of 7 filled in
Тип учреждения Clarify what kind of place this is
Услуги What you can do or get here
Онлайн-банк / заявка Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives – half of all banking service users in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the digital bank Privat24 currently has 13.5 million clients.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 was 24.3 billion грн. This amounted to 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalisation, the bank paid 55.4 billion грн in dividends to the state budget.

Innovation is at the heart of PrivatBank!

The PrivatBank team does everything to make banking convenient and safe for clients. We offer more than 176 digital services and remote banking. PrivatBank clients find payment cards convenient to use; however, during the COVID-19 pandemic, we ensured completely contactless banking through virtual cards, which can be issued instantly via the Privat24 app on a smartphone.

Getting there

ul. Antonovycha, 164, Kyev, Ukrayna Kyyiv · Holosiivskyi District Get directions
  1. Lybidska metro station
  2. ≈5 min walk walk from the metro
  3. ul. Antonovycha, 164, Kyev, Ukrayna Kyyiv · Holosiivskyi District

Your vote

anonymous · one vote per device

What's your impression of this place?

Reactions don’t affect the rating — they show the mood. Votes: 206

How long did you wait in line?

Be the first to vote — from 10 votes we'll show what guests say.

From arrival until you were served.

Visitor reviews

3 reviews

Average score by category

  • Queue 8.7
  • Courtesy 8.3
  • Terms 7.7
  • Accessibility 8.0

Category radar

Queue 8.7Courtesy 8.3Terms 7.7Accessibility 8.0

Reviews by month

Last 12 months · 3 reviews · 0.3/month average
0 2 4OctNovDecJanFebMarAprMayJunJulAugSep
Pros (5 unique)
  • Без черги 2 · 67%
  • Вигідний курс 2 · 67%
  • Зручний графік 2 · 67%
  • Швидке обслуговування 2 · 67%
  • Працює банкомат 1 · 33%
Cons (3 unique)
  • Грубий персонал 1 · 33%
  • Невигідний курс 1 · 33%
  • Порожній банкомат 1 · 33%
67% positive · 2
33% neutral · 1
0% negative · 0
33% with a reply · 1

Visitor reviews

Write a review
67% positive
33% neutral
0% negative
33% with a reply
Є
Євген Пилипенко Guest · not verified
2 reviews 37 helpful 2 mo
8.8 Positive
vs venue average 8.2 +0.6 above
Queue 9.0
Courtesy 9.0
Terms 9.0
Accessibility 8.0

Були тут у липні і залишились задоволені. Ніяких зайвих кроків і паперів, усе по ділу. Ціни адекватні для такого рівня. Хай так і тримають.

What service you used: Перевипуск картки
Pros (4) Швидке обслуговування Без черги Працює банкомат Зручний графік
2–6 months agoAs a coupleJust dropped in
С
Сергій Т. Guest · not verified
28 reviews 322 helpful 1 yr
6.8 Neutral
vs venue average 8.2 -1.4 below
Queue 7.0
Courtesy 7.0
Terms 6.0
Accessibility 7.0

Ожидал чуть большего, если честно. Информации не хватает, пришлось переспрашивать. Цены чуть выше ожидаемых. Персонал вежливый, но загруженный. Надеюсь, подтянутся.

What service you used: Консультація Перевипуск картки
Pros (1) Вигідний курс
Cons (2) Порожній банкомат Грубий персонал
2–6 months agoKid-friendlyJust dropped in
Д
Денис Б. Guest · not verified
2 reviews 43 helpful 6 mo
9.0 Positive
vs venue average 8.2 +0.8 above
Queue 10.0
Courtesy 9.0
Terms 8.0
Accessibility 9.0

Заходили навесні, враження хороші. Оплата комуналки — саме те, заради чого сюди варто йти. За свої гроші — чудово.

What service you used: Обмін валют Переказ
Pros (4) Вигідний курс Без черги Зручний графік Швидке обслуговування
Cons (1) Невигідний курс
2–6 months agoAloneJust dropped in
P PrivatBank Branch - St Antonovycha, 164 team Official 15 March 2026

Дякуємо за відгук! Передали ваші слова команді — приємно, що все сподобалось.

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