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4 viewing now Updated 2 weeks ago
PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
Финансы

PrivatBank Branch - Ave Lesnoi, 23 (Lesnoi massyv)

4,6/10 Weak3 reviews · 70% recommend editors 1,0 · reviews 6,8 · votes 7,6
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
    +380737161131
  • Тип учреждения
    not specified
  • Услуги
    not specified
  • Касс и окон
    not specified
  • Условия
    not specified
  • Онлайн-банк / заявка
    not specified
All details Collapse +2

MESTA rating

Score4,6/10Weak−2,2
Recommend70%138 votes
Trust75/100All details filled in and verified

Made up of: reviews 6,8 (3 reviews) · votes 7,6 (138 votes) · editors 1,0

The review score is based on only 3 reviews, so it carries little weight for now. Most of it comes from 138 votes.

Review criteria

Queue8,5
Courtesy8,0
Terms7,5
Accessibility8,0

Ranking positions

№942Banks of 942better than 0%№13 866Kyyiv of 14 836better than 6%№10Lisova of 10better than 0%

Help complete this page

3 of 7 filled in
Тип учреждения Clarify what kind of place this is
Услуги What you can do or get here
Онлайн-банк / заявка Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives — half of all users of banking services in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the number of clients of the digital bank Privat24 is now 13.5 million.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 was 24.3 billion UAH. This accounted for 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalisation, the bank paid 55.4 billion UAH in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for clients. We offer more than 176 digital services and remote banking. PrivatBank clients find it convenient to use payment cards; however, during the COVID-19 pandemic, we provided a fully contactless experience through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Getting there

Lesnoi Avenue, 23, Kyev, Ukrayna Kyyiv · Desnianskyi District Get directions
  1. Lisova metro station
  2. Lesnoi Avenue, 23, Kyev, Ukrayna Kyyiv · Desnianskyi District

Your vote

anonymous · one vote per device

What's your impression of this place?

Reactions don’t affect the rating — they show the mood. Votes: 138

How long did you wait in line?

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From arrival until you were served.

Visitor reviews

3 reviews

Average score by category

  • Queue 8.5
  • Courtesy 8.0
  • Terms 7.5
  • Accessibility 8.0

Category radar

Queue 8.5Courtesy 8.0Terms 7.5Accessibility 8.0

Reviews by month

Last 12 months · 2 reviews · 0.2/month average
0 2 4OctNovDecJanFebMarAprMayJunJulAugSep
Pros (4 unique)
  • Без черги 2 · 67%
  • Вигідний курс 1 · 33%
  • Зручний графік 1 · 33%
  • Швидке обслуговування 1 · 33%
Cons (2 unique)
  • Грубий персонал 1 · 33%
  • Незручний графік 1 · 33%
33% positive · 1
33% neutral · 1
33% negative · 1
0% with a reply · 0

Visitor reviews

Write a review
33% positive
33% neutral
33% negative
0% with a reply
Л
Людмила Ф. Guest · not verified
42 reviews 458 helpful 1 yr
9.0 Positive
vs venue average 5.7 +3.3 above
Queue 9.0
Courtesy 10.0
Terms 8.0
Accessibility 9.0

Ходимо сюди регулярно, і рівень тримають. Пояснили спокійно й двічі, поки не стало зрозуміло. Приємно здивував рівень чистоти. Рекомендую.

What service you used: Обмін валют Консультація Оплата комуналки
Pros (4) Зручний графік Швидке обслуговування Без черги Вигідний курс
This monthKid-friendlyJust dropped in
І
Ірина М. Guest · not verified
23 reviews 276 helpful 1 yr
7.0 Neutral
vs venue average 5.7 +1.3 above
Queue 8.0
Courtesy 6.0
Terms 7.0
Accessibility 7.0

Загалом рівно, без сюрпризів. Черга є, електронна працює через раз. Чистота середня: основне прибирають, дрібниці лишаються. Повернусь, якщо не буде альтернатив.

What service you used: Обмін валют
Pros (1) Без черги
Cons (2) Незручний графік Грубий персонал
2–6 months agoAs a coupleJust dropped in
А
Анна Guest · not verified
600 reviews 6484 helpful 5 yrs
1.0 Negative
vs venue average 5.7 -4.7 below

Жахливе обслуговування, некомпетентність на вищому рівні

Can you pay by card here? One question keeps this page accurate.
Know this place? Help us check the details

Questions about this place: 9 short items, about 1 min. Only our editors see the answers, not the venue.

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PrivatBank Branch - Ave Lesnoi, 23 (Lesnoi massyv)
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PrivatBank Branch - Ave Lesnoi, 23 (Lesnoi massyv)

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