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PrivatBank Branch - Ave Akademyka Palladyna, 22 (Kyev)
Finance

PrivatBank Branch - Ave Heroev Stalynhrada, 20B (Obolon)

8,8/10 Great3 reviews · 80% recommend editors 8,7 · reviews 9,2 · votes 8,4
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Best time to visit

model estimate

12:00: Usually busy

The queue may take 10–20 min
People typically spend 15–40 min Quieter: 14:00–16:00 Peak: 11:00–13:00

Estimated from the type of place, opening hours and day of the week. Refined by “Route” and “Call” clicks and page views.

What we know

  • Phone
  • Office type
    not specified
  • Services
    not specified
  • Tills and windows
    not specified
  • Terms
    not specified
  • Online banking / application
    not specified
All details Collapse +3

MESTA rating

Score8,8/10Great=
Recommend80%573 votes
Trust75/100All details filled in and verified

Made up of: reviews 9,2 (3 reviews) · votes 8,4 (573 votes) · editors 8,7

The review score is based on only 3 reviews, so it carries little weight for now. Most of it comes from 573 votes.

Review criteria

Queue8,7
Courtesy9,0
Terms9,7
Accessibility9,3

Ranking positions

№18Banks of 4 145top 1%№139Kyiv (Kyiv) of 30 289top 1%№3Minska of 432top 1%

Help complete this page

3 of 7 filled in
Office type Clarify what kind of place this is
Services What you can do or get here
Online banking / application Link to booking or an online service
Is the branch ATM working? One answer keeps the page accurate

Answers go to our editors, not the place. Photos and phone numbers are published after review.

Ukraine’s largest bank

More than 20 million people have used PrivatBank’s services at least once in their lives — half of all users of banking services in Ukraine, from individuals to companies and entrepreneurs. Almost 18 million Ukrainians use PrivatBank’s services regularly, while the digital bank Privat24 currently has 13.5 million customers.

Efficient and profitable

PrivatBank proves that a state-owned company can and should be profitable and efficient. PrivatBank’s net profit in 2020 was 24.3 billion UAH. This accounted for 61.2% of the annual profit of all Ukrainian banks. Overall, after nationalization, the bank paid 55.4 billion UAH in dividends to the state budget.

Innovation is the heart of PrivatBank!

The PrivatBank team does everything possible to make banking convenient and safe for customers. We offer more than 176 digital services and remote banking. PrivatBank customers find payment cards convenient to use; however, during the COVID-19 pandemic, we ensured completely contactless banking through virtual cards that can be issued instantly via the Privat24 app on a smartphone.

Your vote

anonymous · one vote per device

How was the branch?

Reactions don’t affect the rating — they show the mood. Votes: 573

How long did you wait in line?

People usually wait 15–30 min, visitors say. 110 votes.

From arrival until you were served.

Visitor reviews

3 reviews

Average score by category

  • Queue 8.7
  • Courtesy 9.0
  • Terms 9.7
  • Accessibility 9.3

Category radar

Queue 8.7Courtesy 9.0Terms 9.7Accessibility 9.3

Reviews by month

Last 12 months · 3 reviews · 0.3/month average
0 2 4DecJanFebMarAprMayJunJulAugSepOctNov
Pros (6 unique)
  • Вигідний курс 3 · 100%
  • Без черги 2 · 67%
  • Ввічливі консультанти 1 · 33%
  • Зручний графік 1 · 33%
  • Працює банкомат 1 · 33%
Cons (2 unique)
  • Грубий персонал 1 · 33%
  • Незручний графік 1 · 33%
100% positive · 3
0% neutral · 0
0% negative · 0
33% with a reply · 1

Visitor reviews

Write a review
100% positive
0% neutral
0% negative
33% with a reply
О
Олена Б.
1 reviews 15 helpful 6 mo
8.8 Positive
Verified author Guest · not verified
vs venue average 9.2 -0.4 below
Queue 9.0
Courtesy 8.0
Terms 9.0
Accessibility 9.0

Обрали за відгуками, і вони не збрехали. Все працює так, як заявлено на сайті. Консультація — саме те, заради чого сюди варто йти. Повернемось.

What service you used: Кредит Перевипуск картки
Pros (2) Швидке обслуговування Вигідний курс
2–6 months agoWith friendsJust dropped in
П
Полiна Пилипенко
1 reviews 11 helpful 7 mo
9.2 Positive
Guest · not verified
vs venue average 9.2 0.0 above
Queue 9.0
Courtesy 9.0
Terms 10.0
Accessibility 9.0

Были здесь в апреле, остались довольны. Чисто и ухоженно, видно, что за местом следят. Очередь двигалась быстро, хотя людей хватало. Персонал вежливый, всё объяснили спокойно. Претензий нет.

What service you used: Переказ Перевипуск картки
Pros (4) Вигідний курс Працює банкомат Ввічливі консультанти Без черги
Cons (1) Грубий персонал
2–6 months agoFor workJust dropped in
Я
Ярослав П.
1 reviews 24 helpful 9 mo
9.5 Positive
Verified author Guest · not verified
vs venue average 9.2 +0.3 above
Queue 8.0
Courtesy 10.0
Terms 10.0
Accessibility 10.0

на початку року нарешті дійшли — і не пошкодували. Переказ — усе пройшло без затримок і зайвих питань. Претензій немає жодних.

What service you used: Обмін валют Переказ Консультація
Pros (3) Без черги Вигідний курс Зручний графік
Cons (1) Незручний графік
Over six months agoAloneJust dropped in
P PrivatBank Branch - Ave Heroev Stalynhrada, 20B (Obolon) team Official 3 February 2026

Дякуємо за оцінку. Над моментами, які ви відзначили, вже працюємо.

Can you pay by card here? One question keeps this page accurate.
Know this place? Help us check the details

Питання саме про branch. Відповіді бачить редакція, а не заклад. 9 коротких пунктів, приблизно 1 хв.

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PrivatBank Branch - Ave Heroev Stalynhrada, 20B (Obolon)
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PrivatBank Branch - Ave Heroev Stalynhrada, 20B (Obolon)

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